Contact
The list is the desk.
There is no order line, because there are no orders. There is no support queue, because nothing has shipped. What exists is one list, read by the two or three people who are actually making the frame.
Before the release
Join the list and you get one message when MUTE 01 opens. If you reply to it, it reaches a person rather than a ticket system, and that will hold for as long as the volume allows it to.
Press, stockists and opticians
Same route, for now. Say what you are asking about in the reply and it gets picked out. A dedicated address goes up alongside the release, together with the trading entity behind it, which is the point at which a brand owes you a real name and a real address rather than a form.
What we cannot help with yet
Last revised 2026-08-19